Contact us for pricing on different Terms, and different configurations of PABX see below for some example systems.
Traditional on premise phone systems use Trunks, These are essentially Lines, They are able to take 1 concurrent call – IE in , out or transfer , The key is to ensure you have capacity to be able to make enough calls as you require while still keeping lines available for incoming calls. So depending on your business type and volume of call traffic, the amount of Trunks can vary, but we are here to help you understand and work that out. Sip requires an on-premise phone system(PBX)
Licenses
With Loop it works on a user license. Each user can make and receive calls, and addition to that; we can build capacity in the form of a call queue to allow additional callers to queue, to ensure you never miss a call. Each user has the ability to connect to the hosted system in multiple ways:
This would depend on your requirements, While traditional on premise solutions typically offer the reliability and assurance and the whole “if it ain’t broke why fix it” approach, There are many advantages to moving to the cloud
As Cloud is user based, it can become more cost effective to use SIP and share the lines between users, IE 10 staff and 4 Lines appose to 10 staff 10 licenses, but it all depends on whats right for your business.
We are here to help to ensure you are getting best bang for your buck, while still delivering the best experience for both staff and customers .
When customers call, they got an automated greeting then are prompted to select where they want the call directed – Not only does this give your business the polished look, it also delivers a much better customer experience.
Never Miss a call again, Customer’s wait in a queue for a predetermined time allowing you to finish the current conversation in a timely manner, or allow for other team members to get the call , Use this time to advertise or promote a product or service while your customers wait.
Take advantage of the Mobile App, and take and receive calls on your mobile just like you were at the office. As long as you have coverage you are connected to your business system.
Share the calls around, We can prioritise based on Skill Set, Tenure, experience or keep it Ezy and have all phones ring.
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